Privacy Policy

Your privacy matters to me.

When you shop with Natalie Cornes, you’re supporting a small independent business, and I take the responsibility of handling your information seriously. This policy explains what information is collected, how it’s used, and how it’s protected.

Information I Collect

When you place an order or interact with the website, I may collect:

• Your name
• Email address
• Billing and shipping address
• Payment details (processed securely via third-party payment providers)
• Website usage information, such as IP address, browser type, and device information

This information is collected either directly from you (for example, when placing an order) or automatically through website technologies.

How Your Information Is Used

Your information is used to:

• Process and fulfil your orders
• Provide customer support
• Communicate with you about your purchase
• Send updates, newsletters or promotions (only if you have opted in)
• Improve the website, patterns, and overall customer experience

I will never use your information for anything unrelated to your experience with my business.

How Your Information Is Protected

Your information is handled with care.

• Payments are processed securely through trusted third-party providers. I do not store your full payment details.
• Industry-standard security measures are used to help protect your personal information.
• Your information is never sold, traded, or shared for marketing purposes.

Information is only shared when necessary for order fulfilment (such as payment processing or hosting services) or where required by law.

I retain personal information only for as long as necessary to provide services and meet legal or accounting obligations.

Your Rights

If you are located in the UK, EU, or certain other regions, you may have the right to:

• Request access to the personal data I hold about you
• Request corrections to your information
• Request deletion of your data where legally permitted

If you would like to make a request, please contact me via the contact page.

Cookie Information

Please refer to the Shopify Cookie Policy here.